Privacy Policy

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Terms and Conditions for Sarvia

Effective Date: [Insert Date]
Last Updated: [Insert Date]

These Terms and Conditions (“Terms”) govern your use of Sarvia, an AI-powered HR management platform operated by Sarvia Technologies Limited (“Sarvia”, “we”, “our”, “us”). By creating an account, accessing, or using Sarvia, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

Our [Privacy Policy] sets out how we collect, use, and protect personal data. While not part of these Terms, it is a legally binding document.

1. User Agreement

1.1 Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use Sarvia.

1.2 Account Responsibilities

• You must provide accurate, complete, and current registration details.
• You are responsible for maintaining the confidentiality of your credentials.
• You are liable for all activity conducted through your account.
• If registering on behalf of an organisation, you represent that you have authority to bind that organisation.

1.3 Acceptable Use

You agree not to:

• Use Sarvia for unlawful, discriminatory, or harmful purposes.
• Misuse the platform to infringe third-party rights.
• Attempt to reverse-engineer, decompile, or extract Sarvia’s software, models, or algorithms.
• Circumvent security controls, usage limits, or technical restrictions.
• Present AI-generated content as authored by a human.
• Use Sarvia outputs to develop competing AI models or services.

2. Service Description

2.1 Scope of Services

Sarvia provides AI-powered HR solutions, including:

• Document generation (e.g. meeting scripts, outcome letters, etc.)
• Compliance insights and HR guidance
• Analytics and reporting

2.2 Limitations

• Sarvia provides information and compliance support but is not a substitute for legal, financial, or HR professional advice.
• Outputs may not always be accurate, unique, or up-to-date.
• You are responsible for verifying outputs before relying on them.
• Outputs must not be the sole basis for employment, credit, legal, or similarly high-stakes decisions.

3. Intellectual Property

3.1 Ownership of Sarvia

Sarvia and its licensors retain all rights in the software, models, platform, trademarks, and content.

3.2 Ownership of Content

• You retain rights in the Input you provide.
• To the extent permitted by law, you are granted ownership of Output generated for you.
• Outputs may not be exclusive — similar or identical results may be generated for other users.

3.3 Feedback

If you provide feedback, you grant Sarvia a perpetual, royalty-free licence to use it without obligation.

4. Privacy and Data Protection

4.1 Compliance

Sarvia processes data in accordance with the UK GDPR, Data Protection Act 2018, and other relevant laws.

4.2 Use of Data

We use personal data strictly to deliver, improve, and secure services, and not to train our AI models (unless explicitly agreed).

4.3 International Transfers

Where data is transferred outside the UK or EEA, we ensure lawful safeguards are in place.

5. Payment and Subscription

5.1 Billing

Subscription fees are payable in advance on a monthly or annual basis, depending on your plan.

5.2 Renewals

Subscriptions automatically renew unless cancelled before the renewal date.

5.3 Cancellations and Refunds

You may cancel at any time. Refunds are not issued except as required by law.

5.4 Price Changes

We may adjust subscription fees with 30 days’ prior notice.

6. Termination and Suspension

6.1 By You

You may terminate your account at any time.

6.2 By Sarvia

We may suspend or terminate your account if:

• You breach these Terms
• We are required to by law
• Your use creates risk to Sarvia, other users, or third parties

6.3 Discontinuation

If we discontinue Sarvia, we will provide advance notice and a refund for prepaid, unused services.

7. Liability and Disclaimers

7.1 Disclaimer

Sarvia is provided “as is” and “as available.” We make no guarantees that outputs will be accurate, complete, or fit for your particular purpose.

7.2 No Legal Advice

Compliance guidance and document generation are informational only. You remain responsible for legal and HR decisions.

7.3 Limitation of Liability

To the fullest extent permitted by law:

• Sarvia is not liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the greater of: (a) the amount paid by you in the preceding 12 months, or (b) £100.

8. Indemnity

If you are a business or organisation, you agree to indemnify Sarvia, its affiliates, and staff against claims, damages, and expenses arising from your use of Sarvia or breach of these Terms.

9. Dispute Resolution

9.1 Arbitration

Disputes will be resolved by binding arbitration unless you opt out within 30 days of account creation or update of these arbitration terms.

9.2 Opt-Out

To opt out, you must notify us in writing within the 30-day period.

9.3 Governing Law

These Terms are governed by the laws of England and Wales. If arbitration is not enforceable, disputes shall be resolved exclusively in the courts of England and Wales.

10. Copyright Complaints

If you believe your intellectual property rights have been infringed, notify us at team@sarvia.dev with:

• A signed statement of ownership
• Description of the work
• Location of the infringing material
• Your contact details
• A good-faith declaration that use is unauthorised

11. Changes to Terms

We may amend these Terms to reflect changes in laws, technologies, or services. Material changes will be notified at least 30 days in advance. Continued use after changes take effect constitutes acceptance.

12. General Provisions

Assignment: You may not transfer rights or obligations under these Terms; Sarvia may assign its rights to affiliates or successors.
Severability: If any provision is unenforceable, the rest remain in effect.
Entire Agreement: These Terms form the complete agreement between you and Sarvia regarding the Services.
No Waiver: Failure to enforce any right does not waive it.